Let’s make our customers happier!

Target

Why we do what we do?

We believe that every customer deserves a great experience. And it should be easy for every business to deliver an exceptional customer experience. We are on a mission to create happier customers for our clients.


How we do what we do?

We help our clients listen, understand, and act on customer feedback. Indeed, we know that technology can help improve customer experience only up to a point, beyond that it is all about people. Therefore, we focus on designing and implementing a complete customer feedback platform that is tied with process improvement and change management to help measure, manage, and monetize customer experience


What we do?

Omoto is a new generation Net Promoter® solution. It has been designed keeping in mind how people interact with technology these days and the growing need for businesses. It offers omnichannel feedback collection, real-time escalation and reporting, and descriptive analytics for actionable insights.

Target

Experience Omoto


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Our Team

working for your customers

Vivek Jaiswal

Vivek Jaiswal

CEO and Co-founder

Vivek is a passionate customer-experience consultant. He believes that in today’s ever-connected and informed consumer base, it is imperative for organizations to listen to the voice of customers and focus on delivering exceptional customer experience.

Kushal Dev

Kushal Dev

COO and Co-founder

Kushal is a serial entrepreneur and a seasoned business leader with experience in deploying customer-centric growth strategies for several organizations around the world. An expert management consultant and a champion in sales and marketing.

Vikash Jha

Vikas Jha

Board Member, Mentor

2x Digital Entrepreneur, 1x Cleantech Venture Capitalist, RSM Erasmus University Alum. Vikas is the guiding light and, because of his experience mentoring entrepreneurs to create scalable businesses, he is the go-to guy for growth, marketing, product development, hiring, financial planning, pitch practicing – well, everything.

Ashwin

Ashwin

Full Stack Development Engineer

Ex-Hexaware,
Ex-Entrepreneur,
AngularJS expert,
keen engineering focus,
and go-getter

Tharun

Tharun

Customer Success Mgr.

Ex-Practo Customer Success,
Hard worker,
customer advocate,
and revenue focused

Avinash

Avinash

Growth Manager

IIM-K Grad
Ex-startup Sales
Strong networker,
sales champion,
and growth hacker

Prateek

Prateek

Full Stack Developer

Ex-ValueCart,
Quick learner,
all-rounder,
and zealous about growth

Venkatesh

Venketash

Full-stack Mobile Dev

Learning focused,
technology optimizer,
and new ideas powerhouse

Udit

Udit

UI Developer

Master of UI,
learning UX and designing,
questions the basics to keep everyone aligned

Prashant

Prashant

Backend Developer

Ex-Breakwalls Tech,
Database master,
aspiring big data developer,
and keen learner

Shruti

Shruti

Marketing Associate

SRM University Grad,
Switching from Engineering to Marketing,
Creative, doer, and fearless in trying new things,Mastering the art of “get things done, even if you don’t know anything about it!”

Akshatha

Akshatha

Test Engineer

Quality focused,
pushes engineering,
never says no,
and perfect executer