AMAZING Ideas to WOW your customers this festive season - Omni-channel NPS® Solution

AMAZING Ideas to WOW your customers this festive season

The festive season is a great opportunity to thank your customers for their business and show them you care. We have compiled a few simple ideas for you to show your customers you care –

Share a Hand written note

Add a twist to your communication with customers. The time, effort and thoughtfulness of a handwritten card truly never gets old. Write a thank-you note on why you value their business.

Help them learn something new

The quest for knowledge has helped the mankind evolve. Offer your customers a courseware to help them learn and grow. Let them know you are eager to help them get better at evolve.

Create a Fun team video to thank them

Video is king and easy to consume. A fun video like this is sure to get you heard a lot more and lets you establish the human touch with your customers.

Treat them with a coffee

Reaching out to your customers when in their city or area helps them know you think about them. A great way to learn more about them and establish a deeper relationship.

Share a Card

Get your team’s picture on the card. Personalize it for your team and your customers alike to stand out from the multitude of card your customers may be receiving.

Thank them on social channels

You gotta be abreast with the times. If your customers are on social channels there is no reason why you can stay away from it J so go social and thank them for their continued support and patronage to your company.

Offer a free upgrade

A surprise this festive season lets you make a lasting impact. The airlines industry has cracked it. Frequent flyer miles, lounge access and business class upgrade on birthdays!

Show them you value their feedback

Listen to your customer feedback across touch points in their journey. Act on these feedbacks and let your customers know you have heard them and taken corrective action to resolve their issues.


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