Shruti Sarkar, Author at Omni-channel NPS® Solution
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Author: Shruti Sarkar

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25 TOP CX blogs of 2017!

Every new year, we take a 'New Year, New Me' resolution, we promise to be better when compared to the previous year and grow with every passing day. At Omoto, we want our readers to increasingly adopt customer centricity in their organizational culture and make...

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NPS measures the customers' lives enriched

All you need to know about NPS!

Image Source: Deviant ArtThe Net Promoter Score® (NPS®) is not just a buzzword anymore. It is the core of the most customer-centric organizations in the world. It is the way forward if companies want to grow, succeed, and become profitable. Here is an overview of...

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