#CustomerRetention Archives - Omoto

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#CustomerRetention Tag

Written by: Shruti Sarkar 12 June 2018

12 Jun 2018

Written by: Shruti Sarkar

Gaining Customer Loyalty in SaaS – What, Why and How

Customer loyalty in SaaSSaaS products have made the lives of today's businesses and individuals much easier. SaaS applications being easily accessible, low maintenance, and cheaper when compared to on-premise software, customers have increasingly started investing in them. A recent study has predicted that by the end of...

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NPS measures the customers' lives enriched

19 Dec 2017

Written by: Shruti Sarkar

All you need to know about NPS!

Image Source: Deviant ArtThe Net Promoter Score® (NPS®) is not just a buzzword anymore. It is the core of the most customer-centric organizations in the world. It is the way forward if companies want to grow, succeed, and become profitable. Here is an overview of...

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