Why is patient experience important for a hospital? A few years back, I was diagnosed with gallstones. My doctor advised me to get them surgically removed. A day before undergoing the surgery, I was admitted into a private room in a hospital. The housekeeping staff came...
Healthcare is one of the most critical industries that need to provide top-class experience, as it deals with human lives. Along with clinical excellence, patient satisfaction is indispensable. Personnel at hospitals, diagnostic chains, pharmacies and even the medical-device manufacturers need to keep the patient in...
The diagnostic laboratories, which have two distinct arms of pathology and radiology, play an integral and a significant role in the healthcare industry. Before a course of medical action is initiated, doctors study the results of laboratory tests, which help them decide on the appropriate...
A patient does not visit a hospital for fun or leisure; visiting a hospital could be one of the most traumatic experiences for anyone. To add to that, if the patient has an unpleasant experience, it might have an adverse effect on the patient's recovery...
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